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pro themes stuck demo mode

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  • #23817
    dmartzy
    Participant

    I purchased all the themes.

    Most of them don’t work and are stuck in a demo mode and I can’t make any changes to them.

    I have tried both ways to install the templates{FTP and through WordPress uploader}. The lite version works fine from the online WordPress themes.

    Any suggestions would be great thanks.

    On my FTP I have also tried giving full permissions to the folder and that still didn’t do anything.

    Is there a plugin or editor I need to make it work properly?

    #23833
    Grace Support
    Keymaster

    Hi,

    After activating the theme, please setup homepage using following

    1. Go to Settings -> Reading -> Front page displays
    2. Click on radio button of Your latest posts
    3. Go to Appearance -> Theme Options and click on Restore Defaults in bottom side

    Please check the documentation to install, setup and customize the theme

    If you are getting any problem in theme installation or setup, kindly send us your website URL and WordPress admin login details at [email protected]
    We will setup the theme on your website.

    Regards
    Grace Themes

    #23969
    Jim Updegraff
    Participant

    I’ve installed the Charity Help pro theme and have the same issue. I even followed the suggested steps as well. It wants to use the demo content and not the site content that already exists and works on the Lite version.

    #23972
    Grace Support
    Keymaster

    Hi Jim,

    Please send your website URL and WordPress admin login details at [email protected] so we can check and assist you quickly.

    Regards
    Grace Themes

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