After activating the Charity Help PRO theme, please setup homepage using following
- Go to Settings -> Reading -> Front page displays
- Click on radio button of Your latest posts
- Go to Appearance -> Theme Options and click on Restore Defaults in bottom side
Please check the documentation to setup and customize the theme
If you are still getting any problem, you can send your website URL and WordPress admin login details for temporary at firstname.lastname@example.org so we can setup theme on your website.