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Home Support Charity Help WordPress Theme File to Large

This topic contains 5 replies, has 2 voices, and was last updated by  Grace Themes 3 weeks, 6 days ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #9407

    Elise
    Participant

    I cannot upload Charity-Help. The.zip file is too large. “The uploaded file exceeds the upload_max_filesize directive in php.ini.” Any suggestions?

    Thank you

    #9409

    Elise
    Participant

    Resolved. Have another issue. I downloaded the full theme. It will not show or save any changes in the actual website. Thanks,

    #9432

    Grace Themes
    Keymaster

    Hi Elise,

    After activating the Charity Help PRO theme, please setup homepage using following

    • Go to Settings -> Reading -> Front page displays
    • Click on radio button of Your latest posts
    • Go to Appearance -> Theme Options and click on Restore Defaults in bottom side

    Please check the documentation to setup and customize the theme
    https://gracethemes.com/documentation/charity-help-doc/#homepage-setup

    If you are still getting any problem, you can send your website URL and WordPress admin login details for temporary at support@gracethemes.com so we can setup theme on your website.

    Regards
    Grace Themes

    #9434

    Elise
    Participant

    I have no posts. This is a website, not a blog. When I upload the theme, all the changes I make are saved, but do not appear on the website. I still have the dummy site, even though I’ve made and saved the changes.

    #9435

    Elise
    Participant

    Correction, the changes are not saved and the website remains the dummy one. And yes, I clicked save at the bottom.

    #9460

    Grace Themes
    Keymaster

    Hi Elise,

    The issue was solved.

    The problem was getting due to the activation of “Options Framework” plugin.
    Please do not use this plugin as our theme is build in Theme Options Framework. So this plugin is conflicting with the theme options.

    Regards
    Grace Themes

Viewing 6 posts - 1 through 6 (of 6 total)

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