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Unable to import the demo

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  • Author
    Posts
  • #39736
    Santanu Sahoo
    Participant

    Hi Team

    I have purchased one of your pro theme that is shifter pro, but i am unable import the demo content, when i am trying to import as suggested by your document the below error is occurring, Please check and let me know how can i proceed

    Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number

    #39738
    Santanu Sahoo
    Participant

    I am getting this error

    ThemeGrill Demo Importer – This plugin requires Official ThemeGrill Theme to be activated to work.

    #39743
    Grace Support
    Keymaster

    Hi,

    Please deactivate the “ThemeGrill Demo Importer” plugin

    To import the demo content

    – Go to Tools » Import
    – Install and run WordPress importer
    – Click on browse, select shifters-sample-data.xml file and click on Upload file and import

    Please check the documentation
    http://gracethemesdemo.com/documentation/shifters/#import-content

    If you are getting any problems, please send your website URL and WordPress admin login details at support@gracethemes.com

    Regards
    Grace Themes

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