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Header Contact Info is missing

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #6601
    Thomas
    Participant

    Hello,
    I purchased the pro version, and am customizing my site… The Header Contact section to the right of my logo is blank. When checking the settings, the check box “Check to disable header contact info(phone,email,address)” is UnChecked.

    Any idea why it will not display my header contact info?

    #6604
    Thomas
    Participant

    Update… I deleted the MileStoneZ template from WordPress, and re-installed it from the zip file. Unfortunately, it is still doing the same thing.

    Side note, when I first installed the theme, it worked correctly. I began customizing it, and thats when the address, phone number and email disappeared from the header bar.

    Thoughts?

    #6616
    Grace Themes
    Member

    Hi Thomas,

    Please send your website URL and WordPress admin login details for temporary at [email protected] so we can check and assist you quickly.

    Regards
    Grace Themes

    #6641
    Grace Themes
    Member

    Hi Thomas,

    The issue has been solved, The top header contact information is displaying now.
    Please don’t add any widget in “Header Widget”

    Regards
    Grace Themes

    #51547
    John Michael
    Participant

    Hello! It looks like you are experiencing a common problem where the header contact information is not displayed even though the settings are configured correctly. This could be due to a theme setting or customization conflict in your site’s theme or page builder. Make sure the header contact information field is filled out correctly and the theme or page builder you’re using is up to date. If the problem persists, consider checking if any custom CSS or JavaScript is overriding these settings.

    #51565
    Grace Support
    Keymaster

    Thanks for your suggestion

Viewing 6 posts - 1 through 6 (of 6 total)
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