To customize the welcome section,
- First create a page with title and description to use for this section
- Go to Appearance » Theme Options » Sections » welcome page content
- Select page which you have created
“Welcome to Website” text is the title of the page and description is display from page content.
You can also insert the screenshot to figure out the issues.
If you are still getting any problem, you can send your website URL and WordPress admin login details for temporary at [email protected] so we can check and assist you.