support@gracethemes.com

Uploading problem

Home Support Creator World WordPress Theme Uploading problem

This topic contains 3 replies, has 3 voices, and was last updated by  Grace Themes 1 year, 1 month ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2027

    Good Day

    I’m struggling with the upload of the theme .

    It says ” Installing Theme from uploaded file: creator-world-pro.zip
    Unpacking the packageā€¦

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature ”

    Regards
    Stephandre

    #2030

    Grace Themes
    Keymaster

    Hi

    Please send your website URL and WordPress admin login details at support@gracethemes.com
    So we can install the Creator World PRO WordPress Theme on your website.

    Alternately if you know the FTP login details of the server where your site is hosted and you have a FTP client installed (such as FileZilla), you might consider using this way of uploading your theme.

    Unzip the creator-world-pro.zip file
    Using an FTP client to access your host web server. Go to /wp-content/themes
    Upload theme to /wp-content/themes/
    Go to Appearance -> Themes and activate theme from Dashboard.

    Please check the documentation
    https://gracethemes.com/documentation/creator-world/#theme-installation

    Regards
    Grace Themes

    #3608

    Kate
    Participant

    Hello, I am struggling too. After uploading of the zip file

    it says:
    “The uploaded file exceeds the upload_max_filesize directive in php.ini.”

    Thank you

    #3609

    Grace Themes
    Keymaster

    Hi

    You need to increase the max upload file size of your server which is in php.ini file.
    Please contact your hosting service provider.

    If you know the FTP login details of the server where your site is hosted and you have a FTP client installed (such as FileZilla), you might consider using this way of uploading your theme.

    Unzip the creator-world-pro.zip file
    Using an FTP client to access your host web server. Go to /wp-content/themes
    Upload theme to /wp-content/themes/
    Go to Appearance -> Themes and activate theme from Dashboard.

    Please check the documentation
    https://gracethemes.com/documentation/creator-world/#theme-installation

    Regards
    Grace Themes

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.