[Alisa]

Hello,

My website randomly shows an Internal Server Error if you switch languages in the top right corner. Looks like this issue may have started appearing after we have updated the php version to a slightly newer one.

I’ve contacted my hosting support and they got back with the following:

“As per checking here, I am afraid this is a scripting issue with your website. Please see the error logs below:

[Mon May 22 22:32:29.358398 2017] [autoindex:error] [pid 2094] [client 74.208.134.21:53080] AH01276: Cannot serve directory /home/linweb26/e/e-c-n.co.uk/user/htdocs/wp-content/themes/grc-zeroerror/testimonials-rotator/js/: No matching DirectoryIndex (default.html,default.htm,index.html,index.htm,index.shtml,index.php,index.php4,index.php3,index.phtml,index.cgi,_index.htm) found, and server-generated directory index forbidden by Options directive, referer: http://www.e-c-n.co.uk/pl/
[Mon May 22 22:32:44.927381 2017] [core:error] [pid 29040] [client 74.208.134.21:54446] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace., referer: http://www.e-c-n.co.uk/pl/
[Mon May 22 22:32:47.421528 2017] [core:error] [pid 32035] [client 74.208.134.21:54632] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Mon May 22 22:32:54.245105 2017] [core:error] [pid 21433] [client 74.208.134.21:55030] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.

I am afraid that this could be a compatibility issue with the new version of PHP you are using than the previous one. I am afraid that scripting is already out of our scope. I have checked online and tried it in your htaccess file. However, still the same result. Should you have any other concerns and clarifications, please reply to this email. ”

Could you please advise me on that?

Many thanks,
Alisa
http://www.e-c-n.co.uk/

[Grace Themes]

Hi Alisa,

Please send WordPress admin login details of your website for temporary at [email protected] so we can check and assist you.

Regards
Grace Themes

[Author]

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