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social icons missing and other issues

Home Support ZeroError WordPress Theme social icons missing and other issues

This topic contains 4 replies, has 2 voices, and was last updated by  Grace Themes 1 year ago.

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #4061

    DAVID GONZALEZ
    Participant

    Hi All,

    I just bought this today after see how simple yet clear and pro it looks, need to mention that I started with the free crippled version and started adding content Social Links and buttons, after I uploaded and enabled the paid version the icons are gone and I can’t seem to find them.

    Finally, i wanted to add some testimonials and I noticed the sample ones are showing and when i want to go and edit them from the WP admin panel it is empty.

    Any help you can provide, thanks.

    #4062

    Grace Themes
    Keymaster

    Hi

    After activating the ZeroError theme, please setup homepage using following

    Go to Settings » Reading » Front page displays
    Click on radio button of Your latest posts
    Go to Appearance » Theme Options and click on Restore Defaults in bottom side

    To setup the social media icons
    Go to Appearance -> Theme Options -> Basic Setting -> Header Top Social Icons

    To customize the theme Go to Appearance -> Theme Options

    Please check the documentation to setup and customize the theme
    https://www.gracethemes.com/documentation/zeroerror/

    If you are still getting any problem, you can send your website URL and WordPress admin login details for temporary at support@gracethemes.com so we can check and assist you.

    Regards
    Grace Themes

    #4063

    DAVID GONZALEZ
    Participant

    Thanks but this has been really frustrating, re installed my whole WP, wiped DB clean and started from scratch, no social media options, icons nothing.

    Did as you suggested, all step by step, still the same.

    Unfortunately here there’s no way to put an image but here goes a link

    ZeroError missing social icons

    Also after install there are pictures on the gallery, after I make a small modification on the contact us page, it vanishes.

    Also the testimonials is still broken, there are testimonials but no way to edit them, also there’s no way to add picture galleries.

    Note: I’m new to this kind of stuff on WP also I’m no wed dev, so please consider my anger and frustration when this happens.

    Please advice.

    #4064

    DAVID GONZALEZ
    Participant
    #4065

    Grace Themes
    Keymaster

    Hi Dave,

    I have activated the ZeroError PRO WordPress theme on your website and all is looking fine. Just you need to customize the homepage sections through Appearance -> Theme options -> Sections

    To set the top social media icons
    Go to Appearance -> Theme Options -> Basic Settings ->Header Top Social Icons

    Please check the documentation to customize the theme
    https://www.gracethemes.com/documentation/zeroerror/

    Please check your website and let me know our feedback.

    Regards
    Grace Themes

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