Report error in contact form
Tagged: error contact form
- This topic has 3 replies, 2 voices, and was last updated 8 years, 6 months ago by Grace Themes.
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April 1, 2016 at 7:11 pm #614Giampaolo RibaldiParticipant
Hi,
Following the short code in tutorial templates, i add this to a Contact Page:
[contactform to_email=”[email protected]” title=”Contact Form”]
By this, the system send an email to “test…..com” and not test….com
For a right sending, i removed the ” ” symbol, and it work good.
It is normal?
Thank You.
April 2, 2016 at 4:32 am #620Grace ThemesMemberHi,
To receive an email from contact form use the to_email address in double quotes
You will just need to change the email address “[email protected]” to your own email address in short code
[contactform to_email=”[email protected]” title=”Contact Form”]
Regards
Grace ThemesApril 2, 2016 at 9:41 am #621Giampaolo RibaldiParticipantHi, if i insert the double-quote in the email address, i receive an email like this:
————————————————————-
This is the mail system at host w-51.th.seeweb.it.
I’m sorry to have to inform you that your message could not
be delivered to one or more recipients. It’s attached below.For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can
delete your own text from the attached returned message.The mail system
<[email protected]???>: bad address syntax
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The double quote are views like ???
If i remove the double quote, the email start and arrives.
Is it a server problem?
April 2, 2016 at 7:35 pm #623Grace ThemesMemberHi,
From the above email message, it seems that the double quote in contact form shortcode is not allowing email address to send as a parameter to email function.
We have tested contact form in other server and is working fine with double quote.
If the shortcode is working without double quote, you can use it and its’ not a server problem.
Regards
Grace Themes -
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