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Makeup Pro Theme Problem

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #26783
    thomas4
    Participant

    Hi guys,

    I hope you can help me.
    I have a problem with Makeup Pro.

    I can activate the theme, but when I change something, no matter what, like color or the logo, the frontend of the website looks wrong. Enclosed you will find a screenshot. It doesn’t matter what I change in the theme options, it always looks like the screenshot. Can you tell me what I am doing wrong or if there is a bug in this theme? Is there an update of this theme?

    Thanks for your help.

    Screenshot of the theme error

    #26796
    Grace Support
    Keymaster

    Hi,

    Please send your website URL and WordPress admin login details at support@gracethemes.com so we can check and assist you quickly.

    Regards
    Grace Themes

    #26913
    thomas4
    Participant

    Sorry for my late response.
    I have sent you an e-mail to your support address.

    Thank you.

    #26924
    Grace Support
    Keymaster

    Thank you.!
    We will look at this issue and get back to you shortly.

    #27103
    thomas4
    Participant

    Dear Support,

    hope you feel well.
    I just want to know if you have some (good?) news for me?

    Thanks for all so far.

    #27118
    Grace Support
    Keymaster

    Hi,

    We have not receive mail from you.
    Kindly send your website URL and WordPress admin login details at support@gracethemes.com

    Regards
    Grace Themes

    #27202
    thomas4
    Participant

    I have just sent the e-mail again. I sent you my first e-mail on 11.11.2020 – maybe it was detected as spam?

    Please let me know if you have received my e-mail.

    Thank you

    #27212
    Grace Support
    Keymaster

    Hi thomas4,

    Still we have not received mail from you. Please create a WP admin user for this email gracethemes.contact@gmail.com

    Regards
    Grace Themes

    #27345
    thomas4
    Participant

    Sorry for my late response again.

    I have sent the details to “gracethemes.contact@gmail.com”.
    Please let me know, if you received my e-mail.

    Thank you.

    #27346
    Grace Support
    Keymaster

    We are looking at this issue and we will get back to you ASAP.

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