November 3, 2020 at 10:50 am #26783
I hope you can help me.
I have a problem with Makeup Pro.
I can activate the theme, but when I change something, no matter what, like color or the logo, the frontend of the website looks wrong. Enclosed you will find a screenshot. It doesn’t matter what I change in the theme options, it always looks like the screenshot. Can you tell me what I am doing wrong or if there is a bug in this theme? Is there an update of this theme?
Thanks for your help.November 4, 2020 at 6:43 am #26796
Please send your website URL and WordPress admin login details at [email protected] so we can check and assist you quickly.
Grace ThemesNovember 11, 2020 at 3:57 pm #26913
Sorry for my late response.
I have sent you an e-mail to your support address.
Thank you.November 12, 2020 at 4:27 am #26924
We will look at this issue and get back to you shortly.November 19, 2020 at 8:36 am #27103
hope you feel well.
I just want to know if you have some (good?) news for me?
Thanks for all so far.November 20, 2020 at 5:48 am #27118
We have not receive mail from you.
Kindly send your website URL and WordPress admin login details at [email protected]
Grace ThemesNovember 23, 2020 at 12:52 pm #27202
I have just sent the e-mail again. I sent you my first e-mail on 11.11.2020 – maybe it was detected as spam?
Please let me know if you have received my e-mail.
Thank youNovember 24, 2020 at 5:03 am #27212
Still we have not received mail from you. Please create a WP admin user for this email [email protected]
Grace ThemesDecember 2, 2020 at 10:43 am #27345
Sorry for my late response again.
I have sent the details to “[email protected]”.
Please let me know, if you received my e-mail.
Thank you.December 2, 2020 at 11:10 am #27346
We are looking at this issue and we will get back to you ASAP.
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