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Homepage slider not working

Home Support Business Growth WordPress Theme Homepage slider not working

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This topic contains 10 replies, has 2 voices, and was last updated by  Grace Themes 1 year, 3 months ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #2483

    rey kelvin
    Participant

    Please help me out, the homepage slider is not working, it just show a loading icon. i did not make changes or anything but last time i checked it was just working. please help me out

    #2485

    Grace Themes
    Keymaster

    Hi,

    I have tested and all is working fine here.
    Please clear your browser cache or check in private window. Or you can check in other web browser also.

    Regards
    Grace Themes

    #2504

    rey kelvin
    Participant

    Hi,
    I tried using other browser(safari, chrome) but still stuck at loading.
    Tried clearing cache and cookies still stuck at loading. Tried from different devices(laptops, mobile devices) still stuck at loading. Sent the link to my site to friends they say it is stuck at loading(homepage slider). Also tried incognito. Also tried using websites that can view the website from different countries, still stuck at loading. So im really puzzled what is happening
    So

    #2505

    rey kelvin
    Participant

    Thank you for your reply.

    #2506

    Grace Themes
    Keymaster

    Hi

    I have installed Cyclone Slider WordPress plugin and added some images to display homepage slider in your website.
    To customize the homepage slider click on Cyclone Slider

    Regards
    Grace Themes

    #2507

    rey kelvin
    Participant

    Hi, i payed for this theme so including the slider. Please fix this. I need the default slider for this theme. I bought this theme because of the features this theme have and the support it offers. Thank you. Please

    #2509

    Grace Themes
    Keymaster

    Hi

    The default slider is already working on your website.
    Please check.

    #2510

    rey kelvin
    Participant

    No it is not. I already did all your instructions. It is always loading.

    #2511

    Grace Themes
    Keymaster

    Hi

    I have removed the Cyclone Slider plugin and activated the default homepage slider in your website.

    The problem is getting due to the Photo Box WordPress plugin. The default slider code is conflicted with this plugin so I have deactivated Photo Box plugin. Now please don’t activate this plugin.

    Please check.

    Regards
    Grace Themes

    #2512

    rey kelvin
    Participant

    So can i use other photo gallery plugin?

    #2513

    Grace Themes
    Keymaster

    Hi

    Before using the plugin please check whether it is conflicting or not with homepage slider.

    Regards
    Grace Themes

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