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HELP! After domain change NONE of my theme changes are displayed

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #38338
    Lucius Douglas
    Participant

    Long story short. I developed a new WordPress website on alabamamcl.online. Ready to go live so I changed the domains and the folder name in WHM Modify Account to swap alabamamcl.online > alabamamcl.org.

    I updated the wp-login.php to change the connector as well as replaced all instances of alabamamcl.online with alabamamcl.org in the database tables.

    I have rechecked the AutoSSL on alabamamcl.org after this change.

    However, when I load alabamamcl.org, it does load up the WordPress site but NONE of my theme changes are shown, just the default theme samples.

    This is LIVE and I need help now!!!

    #38350
    Grace Support
    Keymaster

    In this case you will need to re-customize your theme.

    #38351
    Lucius Douglas
    Participant

    WOW..that is soooo disappointing. I mean nothing changed except the domain name. The files stayed the same as they were never actually moved. I replaced all instances of alabamamcl.online with alabamamcl.org in all database tables and updated the wp-config.php file. It’s really strange but all the settings in the Appearance > Customize are there but nothing was saved in the Template Options.

    So can you explain why it didn’t work? I truly need to know as I have about 3 dozen websites to migrate from Joomla to WordPress and I wanted to standardize with your themes which is why I purchased the pro account.

    Would it be better to develop inside a WordPress folder and then just move from the WordPress folder to the root? I’ve done it this way before but it’s cumbersome but, then, this change of domain names has been very cumbersome.

    I could just leave the WordPress install inside the WordPress folder and do a redirect in the HTACCESS file but I’ve always like having websites in the root.

    Any suggestions would be welcomed.

    It is a design flaw for WordPress in that all urls are fully formed so no matter whether it is moving from a subfolder to root or from one domain to another, it breaks content url in the tables which has to be replaced. Not that big an issue for an experienced database developer like me but for noobs, it would be a real hassle.

    #38353
    Lucius Douglas
    Participant

    I checked the wp_options table for the spangler_pro record and the option changes I made are there!

    https://snipboard.io/JAsyjY.jpg

    #38362
    Lucius Douglas
    Participant

    Geezz…what the hell! Someone from the DreamTeam logged in and now ALL of the changes I made that were in the wp_options table, spangler_pro record are GONE! I don’t know what the hell they were doing but they have destroyed all of my changes!

    If this is the level of ‘expertise’ I can expect from your support staff, I better re-evaluate whether I even want to use your themes.

    So disappointing as I ‘truly’ liked the way you set up options but changing domain names and it destroys all changes is just UNACCEPTABLE!

    Disgusted!

    #38364
    Grace Support
    Keymaster

    We are facing this issue first time. So we recommend to use the theme on the main website.

    #38512
    Lucius Douglas
    Participant

    *** Forbidden. Message seems to be spam. ***

    what???

    #38523
    Grace Support
    Keymaster

    Please install the theme on the main website

    #38526
    Lucius Douglas
    Participant

    It’s a bit of disappointment that the only advice is reinstall the theme.

    But never mind. I got it figured out on my own.

    #38532
    Grace Support
    Keymaster

    Thank you!

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