HELP! After domain change NONE of my theme changes are displayed
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Grace Support.
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November 9, 2022 at 6:34 pm #38338
Lucius Douglas
ParticipantLong story short. I developed a new WordPress website on alabamamcl.online. Ready to go live so I changed the domains and the folder name in WHM Modify Account to swap alabamamcl.online > alabamamcl.org.
I updated the wp-login.php to change the connector as well as replaced all instances of alabamamcl.online with alabamamcl.org in the database tables.
I have rechecked the AutoSSL on alabamamcl.org after this change.
However, when I load alabamamcl.org, it does load up the WordPress site but NONE of my theme changes are shown, just the default theme samples.
This is LIVE and I need help now!!!
November 10, 2022 at 5:11 am #38350Grace Support
KeymasterIn this case you will need to re-customize your theme.
November 10, 2022 at 5:24 am #38351Lucius Douglas
ParticipantWOW..that is soooo disappointing. I mean nothing changed except the domain name. The files stayed the same as they were never actually moved. I replaced all instances of alabamamcl.online with alabamamcl.org in all database tables and updated the wp-config.php file. It’s really strange but all the settings in the Appearance > Customize are there but nothing was saved in the Template Options.
So can you explain why it didn’t work? I truly need to know as I have about 3 dozen websites to migrate from Joomla to WordPress and I wanted to standardize with your themes which is why I purchased the pro account.
Would it be better to develop inside a WordPress folder and then just move from the WordPress folder to the root? I’ve done it this way before but it’s cumbersome but, then, this change of domain names has been very cumbersome.
I could just leave the WordPress install inside the WordPress folder and do a redirect in the HTACCESS file but I’ve always like having websites in the root.
Any suggestions would be welcomed.
It is a design flaw for WordPress in that all urls are fully formed so no matter whether it is moving from a subfolder to root or from one domain to another, it breaks content url in the tables which has to be replaced. Not that big an issue for an experienced database developer like me but for noobs, it would be a real hassle.
November 10, 2022 at 5:42 am #38353Lucius Douglas
ParticipantI checked the wp_options table for the spangler_pro record and the option changes I made are there!
November 11, 2022 at 2:14 am #38362Lucius Douglas
ParticipantGeezz…what the hell! Someone from the DreamTeam logged in and now ALL of the changes I made that were in the wp_options table, spangler_pro record are GONE! I don’t know what the hell they were doing but they have destroyed all of my changes!
If this is the level of ‘expertise’ I can expect from your support staff, I better re-evaluate whether I even want to use your themes.
So disappointing as I ‘truly’ liked the way you set up options but changing domain names and it destroys all changes is just UNACCEPTABLE!
Disgusted!
November 11, 2022 at 4:38 am #38364Grace Support
KeymasterWe are facing this issue first time. So we recommend to use the theme on the main website.
November 19, 2022 at 1:05 am #38512Lucius Douglas
Participant*** Forbidden. Message seems to be spam. ***
what???
November 19, 2022 at 5:01 am #38523Grace Support
KeymasterPlease install the theme on the main website
November 19, 2022 at 6:26 am #38526Lucius Douglas
ParticipantIt’s a bit of disappointment that the only advice is reinstall the theme.
But never mind. I got it figured out on my own.
November 20, 2022 at 4:53 am #38532Grace Support
KeymasterThank you!
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