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504 Timeout Error importing xml

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  • Author
    Posts
  • #25458
    wilson2011
    Participant

    Getting 504 timeout error importing xml files for zero theme. I checked the article posted by gracethemes on today about WP 504 errors but nothing remedied the situation. This is only happening with your themes

    • This topic was modified 1 year, 1 month ago by wilson2011.
    #25480
    Grace Support
    Keymaster

    Hi,

    Please send your website URL and WordPress admin login details at support@gracethemes.com so we can check and assist you quickly.

    Regards
    Grace Themes

    #25499
    wilson2011
    Participant

    I wanted to update in cases anyone else has this issue and hopefully to save you a lot of time. My hosting company had my IP address on a “greylist” , meaning they were blocking my IP. It was probably because I am running a VPN. Hope that saves everyone some time.

    #25700
    Grace Support
    Keymaster

    Thank you..!

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