Per your response about ‘Update Failed’, I prefer the Gutenberg editor and when I tried the ‘Classic Editor’, it did not let me toggle between the two editing experiences. Gutenberg editor is the future of WordPress, so I strongly advise you to correct the problem to remain a viable theme company.
Again, where is the [our-team] short code? In working with other themes, I have never been asked for an account to log into the site. I would prefer not to start. I need to know how to solve the problem.
Additionally, the image is getting stretched. I have created a temporary page to illustrate this. The site URL is in the original post. How to correct the stretched image?
Note: every problem is an opportunity to get better.