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Update to PHP 7.3 having issues in Admin

This topic has 4 replies, 4 voices, and was last updated 4 years, 6 months ago by Grace Support.

Viewing 5 posts - 1 through 5 (of 5 total)

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Posts
April 30, 2020 at 10:43 pm #22953

mario2
Participant

I have the Animate PRO theme Order #20645 (February 5, 2020)

I have updated my server to PHP 7.3 and when I try to access the Theme Customization from the Dashboard
Appearance>>Customize I get a blank screen

I have to downgrade to PHP 7.1 for it to work.
Do you have a fix for this issue?

Thank you
Mario

May 4, 2020 at 6:43 pm #23023

Grace Themes
Member

Hi,
Technical team will solve this issue ASAP.

Regards

May 5, 2020 at 3:43 am #23037

mario2
Participant

When do you think this will be updated???
Thank you

May 11, 2020 at 7:39 pm #23168

Cicily Williams
Participant

I’m having the same issue with the Charity Help theme.

May 12, 2020 at 7:35 am #23192

Grace Support
Keymaster

Hi,

Please send your website URL and WordPress admin login details at [email protected] so we can check and assist you quickly.

Regards
Grace Theme
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