Even if a product looks beautiful, it can still fail if people are confused about how to use it. In 2025, when every click matters and attention spans are thin, one confusing screen or clunky flow is enough to get users to leave.
That’s why a UI/UX audit is a critical step for product teams looking to mitigate friction, improve retention, and grow responsibly. However, not every agency can get the team into the weeds of the user flows to look for significant blockers and give actionable fixes.
In this post, we have compiled a list of the 10 best UI/UX audit agencies in 2025 that help brands understand what is broken, why it matters, and how to fix it.
1. Arounda Agency
Arounda Agency is a design and development partner that brings together brand, website, and UX/UI design in one unified digital product. With over 9 years of experience and 250+ projects completed, they help businesses find UX problems early enough to avoid costly missteps.
They are thorough, organized, and pragmatic in their UI UX audit services. Arounda examines the user flows, usability, structure, and visual logic of your product. There are no vague recommendations, only real insights into what isn’t working and why, and actionable recommendations designed to meet your goals. Clients trust them to improve retention, reduce drop-off, and improve product experience where needed most.
What makes Arounda different is its ability to offer more than just the audit. Their team can help successfully implement each of the improvements and bring not only design thinking but also a full-cycle development team, all under one roof.
Pros:
- Thorough, structured audits with actionable, useful outcomes
- Focus on solving real UX problems, not just identifying them
- Proven client results: +170% engagement, +27% satisfaction, 4.6x revenue growth after redesigns
- Strong experience in SaaS, fintech, Web3, and healthcare
- Full-Cycle delivery: audit, design, development, and branding (optional/if needed).
2. UX Cabin
UX Cabin is a digital agency that focuses solely on user experience. They do UX audits, usability testing, and interface reviews on web and mobile products.
They excel at usability research and logic evaluation. Their audits include cognitive load, accessibility, and clarity of navigation, so they would be helpful for functional products that are losing effectiveness due to performance issues.
In addition to audits, they also provide UI design services, design systems, and visual updates based on audit insights. They do not offer complete frontend development, but the design team makes sure that improvements are ready for handoff to the client and implementation.
Pros:
- Exceptional competence in usability research and UX design
- Fantastic framework for discovering user friction
- Entirely focused on addressing user actions
- Good fit for web and mobile applications that need a better user journey.
Cons:
- They do not perform technical implementation
- Reports can be very long and research-heavy for fast-paced startup work
- Not ideal for branding work or higher-level visual identity design.
3. Netguru
Netguru is a prominent product design and development consultancy that serves clients like IKEA, Babbel, and Solarisbank, offering everything from strategy to product delivery (including UX audits).
Netguru’s UX audit services consist of heuristic evaluation, user testing, market benchmarking, and analysis of previous user data. Clients will get a top priority, action list of usability issues and corresponding design solutions. The company also assists with UI updates and product consulting, making them helpful for teams seeking strategy and functional improvements.
Pros:
- UX audits with a large amount of user data and benchmarking
- Quick turnaround speed and experience with enterprise clients
- Successful in increasing conversions and engagement.
Cons:
- Multiple areas of focus may diminish deep audit insight
- Visual aesthetic is more functional rather than daring, bold, or adventurous
- May not provide enough depth of understanding for smaller teams.
4. Eleken
Eleken provides an easy-to-understand audit service for digital products. The agency’s team evaluates the UI using a heuristic evaluation, investigates user flows for problems, and provides insights into usability issues across key screens used in the digital product. Each audit is provided in report format, with screenshots, notes, and recommendations for improvements, prioritized by category, from high priority to low.
This agency is a good fit for SaaS companies that want to identify roadblocks for their users to understand how to improve the experience. Eleken’s focus is on interface clarity, navigation, and basic UX mistakes in usability.
Pros:
- Heuristic analysis, UI fixes, and updates to the design system
- Ideal for SaaS platforms or subscription-based products
- Quick and practical, with a hands-on team.
Cons:
- No development/engineering implementation
- Not ideal for brands wanting visual storytelling
- Not ideal for non-SaaS or highly customized platforms.
5. Clay
Clay works with large tech companies and enterprise-level clients. Their UX audit service touches on usability, structure, and interface clarity through research and heuristics, and is just part of a larger product design process.
In addition to audit observations and recommendations, Clay pairs them with visual design capabilities and recommends changes that fit within the brand and product strategy. The agency does not handle development; however, all recommendations submitted to a client are extensive enough that the client’s internal dev teams can implement.
Pros:
- Strong UX evaluation based on research and visual strategy
- Experience in large and complicated digital products
- Focused on structure, consistency, and user flow.
Cons:
- Not focusing on stand-alone audits, typically as part of larger design work
- Higher price point; best suited for mid-to-large companies
- Less flexible for fast-moving or small teams.
6. DOOR3
DOOR3 is a UX and technology consultancy that performs structured UI/UX audits of digital products. Their team examines usability, user flows, interface structure, and accessibility while showing awareness of business goals. They have done auditing work for hundreds of web and mobile platforms, helping teams clarify and improve usability.
The audit does include a heuristic evaluation, journey mapping, and UI component analysis. Clients receive a full report that comprises insights, a prioritized roadmap, and clear next steps. DOOR3 is a good option for an organized, business-aware UX audit at an accessible price point.
Pros:
- Covers usability, user journey, navigation, and UI elements
- Focuses on matching business needs with UX
- Experienced in both UX and technical environments.
Cons:
- Does not address frontend or backend web development
- Visual design may be creative but less flair
- Not as easy to adapt for brand-led or highly visual products.
7. Miquido
Miquido is a digital product company based in Poland that is known for its UX audit capabilities. They focus on isolating areas of usability by highlighting issues via stakeholder interviews, heuristic evaluation, and user journey review. Their aim is to mitigate up to 95% of UX errors when an audit reveals underlying navigation barriers, confusion created from content, and inconsistent experiences simply by getting ahead of them.
The result is a well-structured audit report detailing next steps and prioritisation. If you are looking for a structured UX review and need data recommendations, Miquido is a wise choice.
Pros:
- Thorough usability audit with meaningful stakeholder buy-in
- Provides significant and actionable audit results
- Quick turnaround with narrow scope
- A good option for web and mobile product teams
Cons:
- Less appropriate for little or early-stage products that don’t have much UX groundwork.
- May also not fulfill expectations if you were planning for something complicated in regard to design concepts, and deeper levels of UI creativity, or transformational redesign methodologies.
8. Onix Systems
Onix Systems is a digital product consultancy specializing in dedicated UX and UI audit services. Onix’s audit services provide a detailed audit process that includes discovery workshops, heuristic evaluations, usability checks, and journey mapping. The audit process also focuses on mapping issues to ensure users can navigate your web and mobile products as intended.
Onix helps you bridge UX issues, delivering a comprehensive audit report that details insights, as well as a prioritized list of suggested next steps to improve. Onix’s approach is pragmatic and business-oriented, making them a great partner for teams seeking a formalised audit and an understanding of areas of usability gaps in their digital products.
Pros:
- Covers usability, accessibility, and navigation
- Business-aligned discovery phase included
- Provides usable next-step recommendations.
Cons:
- More appropriate for smaller and mid-sized businesses than large enterprises
- The methodical structure may be too rigid for flexible teams.
9. UX 4Sight
UX 4Sight is a UX and UI design consultancy based in Chicago and provides a thorough UX audit consulting service. Their process consists of heuristic evaluation, accessibility audit, competitor benchmarking, and user journey analysis. The objective is to identify usability blockers, inconsistencies, or conversion impediments. They then provide a consolidated and prioritized actionable report along with suggestions for UI and interaction design based on research evidence and established best practices.
UX 4Sight is well-suited for mid-sized or enterprise clients, particularly SaaS, fintech, and complex platforms, who are looking for a strategic audit with insights related to their profitability.
Pros:
- Comprehensive audit merges usability testing and market analysis
- Solid, actionable reports with recommendations
- Good for SaaS, fintech, ecommerce, and any task-driven platform.
Cons:
- Report can be dense and technical for lean or non-design teams
- Best for established products, overkill for early-stage prototypes
- More focused on structure and usability than visual creativity.
10. 10Clouds
10Clouds is a European design and development agency that provides a dedicated UX audit service. Their team has a wide variety of experience serving businesses in fintech, blockchain, education, and healthcare sectors.
The audit process consists of a heuristic analysis, user journey mapping, and interface evaluation to help identify weak points in navigation, usability, and user engagement. They produce a straightforward report with clear priorities and recommended adjustments based on your business goals.
This service will work for teams that are going through a redesign or want to improve KPIs in areas like conversion, retention, or onboarding.
Pros:
- Evaluates usability, structure, and conversion bottlenecks
- Applicable for tech-heavy industries
- Offers clear audit deliverables tied to product performance
Cons:
- More about tech and development than visual creativity
- The audit process might be too rigid for fast-paced teams
- Better suited for product-heavy companies than brand-focused ones
Summary
A UI/UX audit has the potential to help identify the unspoken issues that cause friction, negatively impacting user experience, conversion, and retention. The right agency will make the difference, whether it is a full product/brand overhaul or simply a few friction points that need addressing. There are many options on this list of partners, ranging from full-service teams to audit-focused consultancies, catering to different levels of experience, budgets, and product types.